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Returns

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

Due to the nature of our products we do not offer refunds/exchange for change of mind. However if your item is faulty or not as described please send us an email with your order number and a photo showing the issue and we will gladly offer you a store credit, exchange or refund. 

Please note that gift vouchers and voucher codes are non-returnable items. 

Contact us at theorganicdogco@yahoo.com